Privacy Policy and Cookie Notice
This Privacy Policy explains how any personal information we collect from you, or that you provide to us, will be processed by Kere Ltd. (“Kere Ltd.”, “We”, “Us”, “Our”) and trusted third-party service providers as described in this policy.
Please read this Privacy Policy carefully to understand how we collect, use and protect your information and the choices you have.
This Privacy Policy applies to your access and use of our websites, applications, products, services and content (“Services”).
WHO IS RESPONSIBLE FOR YOUR DATA?
If you use our Services, the Data Controller is: Kere Ltd..
INFORMATION WE COLLECT FROM YOU
Information you give us
You may provide us information when:
- registering an account or subscribing to the Services
- making a payment or managing your subscription
- contacting customer support
- participating in surveys, promotions or beta tests
- posting content or interacting within the Services
- setting preferences in your account
- otherwise communicating with us
Additional Information
We may collect information about:
- your use of the Services
- subscription transactions and billing history
- payment country and payment status
- account login history
- service interaction activity
IMPORTANT
We do NOT store your full payment card number. Payments are securely processed by certified third-party payment processors.
We may also collect:
- device identifiers
- IP address
- browser/device configuration
- language preferences
- log information
- usage behaviour within the Services
- cookies and tracking technologies
ACCOUNT INFORMATION
To create an account, you must provide:
- first name
- last name
- email address
- password
Additional optional information may be requested for profile customization or service personalization.
USES MADE OF THE INFORMATION
We use your information to:
- provide and operate the Services
- manage your subscription and billing
- process transactions
- send account notifications
- provide customer support
- enforce our Terms of Service
- detect, investigate and prevent fraud or abuse
We may also use data to:
- improve the Services
- analyze usage trends
- personalize content
- deliver marketing communications where permitted by law
You can unsubscribe from marketing communications at any time.
FRAUD PREVENTION AND SERVICE SECURITY
To protect the integrity of the Services and prevent fraud, we may maintain service logs including login timestamps, device identifiers, IP addresses, subscription activity, and usage data.
These records may be used for security monitoring, fraud investigation, payment dispute resolution, and compliance with legal obligations.
DISCLOSURE OF YOUR INFORMATION
We may share your information only where necessary with:
- payment processors
- hosting and infrastructure providers
- analytics providers
- customer support platforms
- fraud detection and security partners
- legal authorities when required by law
We do NOT sell your personal data.
INTERNATIONAL DATA TRANSFERS
Your information may be processed in countries outside your country of residence.
Where required by applicable law, we implement appropriate safeguards including contractual protections and industry-standard security measures to protect your personal data.
DATA SECURITY
We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, disclosure, alteration or destruction.
However, no method of internet transmission or electronic storage is completely secure and therefore absolute security cannot be guaranteed.
PARENTS AND GUARDIANS
The Services are intended for users aged 18 or older. We do not knowingly collect personal data from individuals under the age of 18.
LEGAL BASIS FOR PROCESSING
We process your data based on:
- contract performance (providing the subscription service)
- legal obligations
- legitimate business interests
- your consent (where applicable)
HOW LONG WE KEEP DATA
We retain your information:
- while your account is active
- as required for billing, legal compliance and fraud prevention
- for reasonable service improvement purposes
After this period, data may be deleted, anonymized, or securely archived as required by law.
YOUR RIGHTS
You may request:
- access to your data
- correction of inaccurate data
- deletion of your data
- transfer of your data
- withdrawal of consent where applicable
Requests may be submitted by contacting: support@sportall12.com
CONTACT
Questions regarding this Privacy Policy should be sent to: support@sportall12.com
CHANGES
We may update this Privacy Policy periodically. Continued use of the Services after changes are published constitutes acceptance of the updated Privacy Policy.
SPORTALL365 COOKIE NOTICE
We use cookies and similar technologies to:
- operate the Services
- remember user preferences
- analyze usage
- improve performance
- support advertising where applicable
Cookies may include:
- essential cookies
- functionality cookies
- analytics cookies
- advertising cookies
You can control cookies through your browser settings. Blocking some cookies may affect service functionality.